Experience of offering advice and guidance to service users in a previous role. Experience can include in a coaching, mentoring or advisory capacity.
Knowledge of how to help set up businesses including the legal requirements, business planning process as well as access to Bristol markets and supply chains.
Good familiarity with the business support and development environment in Birmingham and their combined authority areas
Strong verbal and written communication skills with an ability to work across different cultures and communities.
Ability to maintain accurate records and manage a caseload of entrepreneurs
Confident Microsoft skills - Outlook, Excel, Word and PowerPoint.
Commitment to empowering refugees, providing advocacy and culturally sensitive support
A commitment to Equality and Diversity principles
A commitment to professional representation of ACH
Demonstratable experience of setting up and running abusiness in the U.K.
Knowledge of a community language(s)and/or lived experience of being a refugee
Demonstrable experience of working with refugees/asylum seekers
Understanding of the welfare benefits system
Local knowledge of support networks, including specialist agencies providing services for refugees in Bristol or Birmingham and their combined authority areas
Experience of utilising policies and procedures to ensure best practice principles are followed
Understanding of working with people with complex/multiple needs.
Level 4 or above in IAG