Customer Service & Lens Supply Manager job in Hampshire. Zest Optical are currently looking to recruit a Customer Service & Lens Supply Manager for a young, exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia. Our client is backed by two world leaders in vision care products. This is a Monday - Friday position based in Hampshire.
Our client is looking for a skilled and motivated individual who can demonstrate the ability to work in a diverse, standalone and hands-on role supporting a growing manufacturing operation and number of distribution partners.
Customer Service & Lens Supply Manager - Role
- Developing effective relationships and communications within the team, with distributor partners & with external operations partners leading customer service.
- Acting as the primary customer service point of contact with partners and customers and liaise with team members and labs as required
- Ensuring delivery of high quality / on time product to distributors
- Monitoring current and future product needs and identify supply/demand challenges & opportunities Managing procurement of products & services to support operations, including placing and following-up orders with our contract manufacturers
- Supporting and monitoring manufacturing to meet distributor / customer demand
Customer Service & Lens Supply Manager - Requirements
- Dispensing Optician qualification preferred
- Working knowledge of Ophthalmic lens supply chains
- Excellent customer service skills
- Willing to embrace new challenges and learn new skills to meet the broad nature of this role
Customer Service & Lens Supply Manager - Salary
- Base salary up to £45k
- Plus a range of additional benefits
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