We are recruiting for a CRM Executive to join the Digital Team. This role manages the day to day activity on our CRM systems. From planning campaign emails and content calendars across our formats to setting up automated emails and triggers to engage our database and new sign-ups. The role will be the main point of contact for our CRM agencies and work with them across our quarterly KPIs.
This is a 12 month Fixed Term Contract.
Key Responsibilities & Duties:
- Work with the marketing teams to plan out the CRM campaigns by brand and format across 6-8 weeks at a time
- Write the copy and brief the imagery and videos required to the design team
- Build and optimise the campaign journeys in the CRM system
- Gain sign off from the relevant brand teams in a timely fashion
- Schedule and send all campaigns and report back on performance
- Plan and optimise all automated and trigger journeys in conjunction with marketing teams
- Create and engaging cross sell experience that is mirrored and tracked across all touch points and channels
- Work closely with key stakeholders to deliver timely and engaging CRM comms
- Schedule and create SMS campaigns when required
- Work with the sales team to drive enquiries and deliver 'service' emails where required
Skills, Experience & Qualifications:
- 2 years' experience in CRM
- • A fast learner with a hunger to develop and a knack for picking up new tools and concepts.
- • A confident networker with a track record of building great external partnerships
- • Target driven
- • Understanding of data and best way to engage audiences through email
- • Creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
What's in it for you?
- 25 days annual leave
- Annual Leave Purchase Scheme
- Pension
- Vitality Healthcare
- Opt in dental insurance programme
- Annual bonus scheme
- The Stonegate discount card offering discounts across our managed estate
- Online benefits portal offering discounts across the High Street and other retailers
At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at .
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
